Privacy policy

Last updated: December 7, 2025

Zeid Beauty operates this website and online store, including all related information, content, features, tools, products, and services, to provide you with a carefully curated shopping experience (collectively, the “Services”).

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, interact with our Services, or communicate with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will apply in matters related to your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you. This does not include anonymized or de-identified information.

Depending on how you interact with our Services, we may collect the following types of personal information:

  • Contact information, such as your name, billing and shipping address, phone number, and email address

  • Payment information, including transaction details and payment method confirmations

  • Account information, such as login credentials, preferences, and settings

  • Order and transaction information, including products viewed, added to cart, purchased, returned, exchanged, or canceled

  • Customer communications, including messages sent to customer support

  • Device and technical information, such as IP address, browser type, and device identifiers

  • Usage information, including how you browse and interact with our website

How We Collect Personal Information

We may collect personal information from the following sources:

  • Directly from you when you place an order, create an account, contact us, or browse our website

  • Automatically through cookies and similar technologies when you use our Services

  • From trusted service providers who assist us in operating our business

  • From marketing or business partners, where permitted by law

How We Use Your Personal Information

We use personal information for the following purposes:

  • To provide and improve our Services, including order processing, payment confirmation, shipping, returns, and customer support

  • To personalize your experience, such as remembering preferences and recommending relevant products

  • For marketing and promotions, including sending emails or messages about offers, updates, or new products

  • For security and fraud prevention, to protect our customers and business

  • To communicate with you, including responding to inquiries or service updates

  • To comply with legal obligations, enforce our policies, and protect our rights

How We Share Personal Information

We may share your information only when necessary and for legitimate purposes, including:

  • With service providers who assist with payment processing, website operations, customer support, analytics, fulfillment, and delivery

  • With marketing partners to promote our products and Services, in accordance with applicable laws

  • When required by law or legal process

  • In connection with business transitions such as restructuring or asset transfers

  • When you request or consent to such sharing

Third-Party Websites

Our Services may include links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We recommend reviewing their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children under 16 years of age.

Data Security and Retention

We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure.

We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce our policies.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Request a copy or transfer of your data

  • Manage your communication preferences, including unsubscribing from marketing messages

To exercise any of these rights, please contact us using the details below.

International Transfers

Your personal information may be stored or processed outside your country of residence. When required, we use appropriate safeguards to protect your information in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hello@zeidbeauty.com
Location: Saida (Sidon), Lebanon